Shipping & Delivery

Last updated: August 2, 2025

Shipping & Delivery

Processing Time

Orders are shipped within 2-4 business days.

Estimated Delivery Times

  • Sweden: 1–2 business days

  • Europe: 5–15 business days

  • Rest of the world: 10–20 business days

Delivery times are estimates and may vary.

Shipping Methods & Rates

Carrier: Postnord

  • Sweden:
    22 SEK (≈ €1.90 / $2.10*) untracked 
    59 SEK (≈ €5.10 / $5.60*) tracked

  • Rest of the world:
    36 SEK (≈ €3.10 / $3.40*) untracked
    142 SEK (≈ €12.20 / $13.50*) tracked

  • Standard shipping is sent via untracked letter mail (no tracking or delivery guarantee).

  • For safer delivery, please select tracked shipping at checkout.

*Note: Euro and USD amounts are approximate and may vary depending on exchange rates.

Customs & Import Taxes

Buyers are responsible for any customs duties, VAT, or import taxes. We are not responsible for delays or additional charges caused by customs.


Returns, Exchanges & Cancellations

Order Cancellations

You may cancel your order before it ships by contacting us at hello@diabedeco.com. Once shipped, cancellation is no longer possible.

Returns / Right of Withdrawal

  • You may return your order within 14 days of delivery.

  • Items must be unused and in resaleable condition.

  • Please email us before returning to receive return instructions.

  • The buyer is responsible for return shipping costs and the safe return of the item.

  • We are not responsible for returns lost or damaged in transit.

  • A refund will be issued once the return is received and approved.

  • Digital products are non refundable once the file has been downloaded.

Exchanges

We do not offer exchanges. If you'd like a different item, please return your original order and place a new order.

Exceptions – Custom & Digital Products

  • No returns or cancellations on custom-made or personalized items once production has started.

  • No returns or cancellations on digital products once the download link has been made available.

  • By purchasing a digital product, you agree that your right to withdraw is waived at the time of purchase.


Contact

Business name: Diabedeco Creations
Email: hello@diabedeco.com
Phone number and address: Available upon request.